**URGENT** Driver issue on Windows 7
Hi,
I am using MDT task sequence in SCCM to install windows 7 on my dell e4310. The issue I am having is that when any user logs on, I get the error: "Windows cannot find "gfxui.exe". It also happens when I right click on the desktop to try to access
the graphics properties. If I browse to the gfxui.exe in sys 32 , it runs fine. Has anyone had an issue with windows not being able to find an exe? I have been working with Dell and they can't figure it out.
Only happens using OSD, if I build it by hand and install the drivers, I dont have an issue.
Thanks
November 10th, 2010 10:59am
I had this issue with a few different drivers (Intel Video, HP QuickKeys and a couple more). The solution in my case was to always create an application package of the drivers, with a silent install Program. Then in the OSD Task Sequence I would use a WMI
query to install that application if the PNP string matched (using a WMI query).
As an example, here's my WMI query for the HP QuickKeys:
SELECT * FROM Win32_PnPEntity WHERE DeviceID LIKE "ACPI\\HPQ0006\\%"
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November 10th, 2010 11:04am
Hi,
It isn't that the driver isn't installing,the driver works fine, jsut this error. I still get the error if I drop a plain image down and then run the driver install by hand.
November 10th, 2010 11:11am
Yes, that's exactly what happened to me too.
(What follows is what happened with my testing, I'm not saying it is your exact issue, but it does sound the same to me.)
If you drop the plain image down, you're still getting the drivers that you put on the SCCM server, which are not installing 100% correctly. I had to remove the Intel Video, HP QuickKeys, etc drivers from the SCCM driver lists, then setup what I described
above before it would work.
When I did the exact steps you are talking about with the Intel driver, I had the same results. I did the following:
- put Intel Video drivers into SCCM
- imaged computer with Intel video card
- got .DLL missing errors with the Intel tools and once on bootup
- attempted to manually install Intel video drivers, still got errors
- removed Intel Video drivers from SCCM
- imaged computer and manually install Intel video drivers, no errors
- setup Intel Video drivers as an application package that gets installed during the task sequence, no errors
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November 10th, 2010 11:19am
Similar, but not the same.
I have tried all of that, but still get the error.
November 10th, 2010 11:24am
What happens if you install the driver as a program/package in user context? (Please note that the user that is logged on must have administrative privileges).
What Intel driver are you trying to install?Kind regards Tim Nilimaa IT Consultant at Mindgrape (Sweden) Please remember to mark this answer as helpful if it helped you.
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November 10th, 2010 1:15pm